Terms & Conditions
ACCEPTANCE OF TERMS
YOUR USE OF ONGOING IS SUBJECTED TO THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ OUR TERMS AND CONDITIONS CAREFULLY. BY USING THIS WEBSITE OF ONGOING YOU ARE DEEMED TO AGREE & ACCEPT OUR TERMS AND CONDITIONS.
ONGOING reserves the sole right to change these Terms & Conditions any time. Periodical check for any changes made in our Terms needs to be done. Using this website after we make any alteration to the Terms & Conditions means you agree to accept the changes, we are not responsible whether or not you review them. We recommend you to NOT use this website if you choose not to accept and abide by the Terms & Conditions at any time.
ONGOING provides software, products and manpower (referred to as “SERVICES” collectively) subject to the Client’s acceptance(referred to as “Client”) of and compliance with the Terms and Conditions (referred to as “Terms”) and the terms of the Service Level Assurance (referred to as “SLA”) mentioned below:
The Terms of the Agreement between us will commence on the date that you enroll for our Services and will end when terminated by either of us in accordance with the Terms and SLA.
ONGOING has the authority to use its brand name that might come in the form of Logo, Design, URL or any types of brand mark to all websites produced by us and it will come into force without any consent of our customers or clients.
DESCRIPTION OF SERVICE:
ONGOING may provide the Client with one or more services, included but not mandatorily limited to the following: Website Design & Development and affiliated products/services, Maintenance and Support Services Content Development or Internet Marketing. Unless clearly stated otherwise, any new feature that supplements or boosts the Services shall be considered to be part of the Services. ONGOING reserves the right to suspend, modify or discontinue the Services (or any part thereof), based on non-cooperation, unwanted delay from client or nonpayment at any time, without notice. Client should agree that he/she/they, or any related third party, shall not hold ONGOING or its suppliers liable for any losses, damages or consequences whatsoever due to such alteration, deferment or discontinuation of the Services.
ACCESS TO INFORMATION:
To access ONGOING Services or ONGOING Websites Client may be asked to provide relevant details for registration or any other information. By accepting these terms, the Client should accept that all the information provided by the Client will be correct, current, and complete. If ONGOING believes the information that you has provided is not correct, current, or complete, ONGOING has the right to refuse the Client with access to any websites or services ONGOING or any of its resources and to suspend or terminate the Client’s account at our convenience.
The calls made or exchanged can be recorded for training and quality purposes of the company.
DATABASE, E-COMMERCE & APPLICATION DEVELOPMENT:
ONGOING is not liable for any losses caused by any software that we create for the client. Though we take every care to ensure the products are accurate and perfect, the final responsibility remains with the Client to make sure that all software and products are functioning properly before use.
Where applications and site are developed on servers that are not provided by ONGOING, the Client will be responsible to provide and/ or seek any, support, information, additional software and/ or co-operation relating to the server required for application to be developed correctly. For developing large applications, the Client will be responsible to provide a suitable testing environment, identical to the Client’s final production environment.
Any application or programming with reference to a website developed by ONGOING, the Client should fully test them before making the same available for general use. ONGOING will make an effort but not oblige to correct errors, “viruses” or issues of any kind are found in the website developed by us after the site is live to meet the standards of site’s function highlighted in the brief.
ONGOING will make every effort to ensure that the design of the website and any other work done by us is without faults; however, ONGOING will accept any responsibility for losses incurred because of malfunction of the website or any other aspect. ONGOING will be the lawful owner of the web server, programming code, content, graphics, and any website until the Client clears all outstanding accounts in full. Any work done by ONGOING will remain our property and copyright of ONGOING, unless otherwise agreed, and may be commercially reproduced or resold only with the permission of ONGOING.
ONGOING will not be liable for any copyright infringements that are caused due to details submitted by the client.
Any additions to the brief where ONGOING makes no charge will be done at the sole discretion of ONGOING and for such additions ONGOING will not accept any responsibility to ensure that such additions are error free. We reserve the right to charge the Client accordingly for any correction to these additions or for further additions.
ONGOING will not be responsible for any loss of earnings, compensation or costs incurred due to any work carried out by the Client, on behalf of the Client, or by any third-party agents appointed by the Client.
ONGOING is not liable for loss of earnings, compensation or costs incurred because of the unavailability of the website, servers, software or other material provided by its agents.
ONGOING owns or has the license to or otherwise permitted by law to use the copyright, trademarks, and intellectual property rights of the site and its content including (but not limited to) the graphics ,website design, source codes, text, and all software connected with the website.
Using this websites, you are agreeing to access the content only for your personal and non-commercial use home use. You cannot download, transmit, reproduce, copy, store, distribute or sell the content without prior and written consent of ONGOING.
DISCLAIMERS AND LIMITATION OF LIABILITY:
The website of ONGOING is provided on an “AS AVAILABLE” and “AS IS” basis. We, to the extent permitted by the law, are not responsible for any direct, indirect consequential damage or loss (including but not limited to loss of business, data, opportunity and/ or profit) caused due to the use of the website.
ONGOING does not guarantee that the website’s functionality will be seamless or uninterrupted, that defects will be corrected and/ or that the website or server making it available are free of any malware or anything else that can be harmful or destructive.
CANCELLATION & REFUND POLICY:
All amounts owed by the client to ONGOING for Services provided prior to the verified cancellation date must be paid in full. There will be no prorating for partial months throughout the Agreement. Due to account security and privacy concerns, all billing related questions and cancellation requests MUST be made in via email or writing.
Cancellation requests for the services will only be processed if made by the main authorizing party and only if received in writing. There will be no refunds of any currency for any cancellation requests made after the cooling-off stage of 3 days from the date of order. For security and training purposes, all calls, inbound and outbound, made through ONGOING corporate offices are digitally recorded and the recordings form a part of the verbal contract between ONGOING and the client.
Any cancellations done after the cooling-off stage by the client, for any reason, will lead to a full payment of the agreed price and immediate termination of the contract, unless it is mutually agreed between ONGOING and the Client.
Client agrees to pay ONGOING the service fee, for any Program or Service they enroll themselves in, pursuant to the terms of the Payment Plan that the Client selected, including without limitation, all applicable taxes, if any, in accordance with the billing terms in effect at the time the service fee becomes mandatorily payable. Client expressly acknowledges, understands, and hereby authorizes ONGOING to automatically charge Client’s credit card or debit Client’s bank account once a month or one time as per the Program requirement.
Client will be charged as soon as they sign up over the phone. ONGOING also reserves the right to pursue alternative means of payment up to and including debt collection services and customer shall be liable for all collection costs, including without limitation, attorneys’ fees.
As ONGOING provides a bill-through service for sponsored listings, the company takes a significant credit risk for each and every Client. Therefore, the Client is responsible to maintain a valid and active payment method on file at all times. If for any reason, Client’s payment method is not available, ONGOING reserves the right to immediately and temporarily turn off the website, sponsored listings, pay-per-click ads, and ongoing or then current production, reporting, or support Services being provided to account. If the payment is not received, ONGOING reserves the right to terminate the Agreement in full and retain ownership of the web site, or other Services until such time the account has been paid in full. All Term Commitment Terminations will result in an escalation of all fees owed under the Terms of the Agreement. Many clients maintain multiple forms of payment on file to prevent this from occurring. Representations and Warranties Client represents, warrants and covenants that (i) Client has sufficient authority to enter into the Agreement; (ii) Client is a business, not a consumer, and that Client’s use of ONGOING services is solely for lawful commercial and business purposes; (iii) Client has the necessary rights to provide all information provided under the Agreement for use as described in the Agreement.
AGREEMENT TO THE POLICY:
The Client should be aware that while they submit any form of personal details to our website, you state your acceptance to the terms given above. In case of any queries or verifications you are always free to contact us for further assistance.